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	<title>pawlconsulting.com Blog &#187; South Africa</title>
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	<description>Business Ethics</description>
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		<title>The Luggage Dilemma</title>
		<link>http://pawlconsulting.com/blog/2008/01/31/the-luggage-dilemma/</link>
		<comments>http://pawlconsulting.com/blog/2008/01/31/the-luggage-dilemma/#comments</comments>
		<pubDate>Thu, 31 Jan 2008 20:14:57 +0000</pubDate>
		<dc:creator>Administrator</dc:creator>
				<category><![CDATA[Airlines]]></category>
		<category><![CDATA[Business Ethics]]></category>
		<category><![CDATA[Business Travel]]></category>
		<category><![CDATA[Travel & Tourism]]></category>
		<category><![CDATA[Luggage]]></category>
		<category><![CDATA[South Africa]]></category>
		<category><![CDATA[State Department]]></category>
		<category><![CDATA[TSA]]></category>

		<guid isPermaLink="false">http://pawlconsulting.com/blog/?p=72</guid>
		<description><![CDATA[I suppose most of us usually travel on an airline assuming that our luggage will arrive either with us or, worst case scenario, a few days later. What we don’t expect is to find that our luggage has arrived, but only after having been completely plundered by the very people we entrusted it to, yet [...]]]></description>
			<content:encoded><![CDATA[<p>I suppose most of us usually travel on an airline assuming that our luggage will arrive either with us or, worst case scenario, a few days later. What we don’t expect is to find that our luggage has arrived, but only after having been completely plundered by the very people we entrusted it to, yet this is exactly what is happening with luggage going into and out of South Africa.</p>
<p>I thought it was a fluke when a friend of mine went there last year only to have one suitcase looted of anything that could possibly be resold, including her clothing. Luckily for her, they took the Levi’s and left the Armani! I then assumed it was coincidence when another friend divulged that a few months earlier a similar thing had happened to him when traveling to South Africa. One of his two bags had been opened and anything of value liberated. As I questioned both travelers, I was surprised to discover that in both situations the cases were opened with TSA keys! In fact, in one case they even left a little note indicating it had been officially opened &#8211; how kind. Of course, I found this to be appalling, but after realizing that it was airport personnel I became twice as concerned.</p>
<p>As the dawning of 2008 came and went without hearing of any more incidents I began to think that either the South African government had done as promised to stop the thefts or that it was indeed mere coincidence that two of my friends had been hit. After all, I have traveled there many times and have never had this experience despite State Department warnings.  However, just the other day my neighbor’s sister arrived from South Africa having gone through a similar incident. Anything remotely worthwhile was missing from the suitcase. I immediately inquired as to whether or not she had put TSA locks on and whether they were still locked, to which she replied, “Yes, my dear. The TSA locks were there and still locked. The government has apparently solved the problem. Unfortunately, they cut the bag open due to no longer having the keys.”</p>
<p>As I scratched my head in semi-disbelief, I reminded myself of something every international traveler must tell themselves as they click their heels three times: “There’s no place like home, there’s no place like home, there’s no place like home.” Yes Dorothy, you’re not in Kansas anymore!</p>
<p><em>Reprinted from my blog at a national travel magazine</em></p>
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		</item>
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		<title>Communication is a Beautiful Thing</title>
		<link>http://pawlconsulting.com/blog/2007/10/11/communication-is-a-beautiful-thing/</link>
		<comments>http://pawlconsulting.com/blog/2007/10/11/communication-is-a-beautiful-thing/#comments</comments>
		<pubDate>Thu, 11 Oct 2007 21:07:27 +0000</pubDate>
		<dc:creator>Administrator</dc:creator>
				<category><![CDATA[Africa]]></category>
		<category><![CDATA[Asia]]></category>
		<category><![CDATA[Business Ethics]]></category>
		<category><![CDATA[Globalization]]></category>
		<category><![CDATA[Life Thoughts]]></category>
		<category><![CDATA[Travel & Tourism]]></category>
		<category><![CDATA[China]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[language]]></category>
		<category><![CDATA[South Africa]]></category>

		<guid isPermaLink="false">http://pawlconsulting.com/blog/?p=100</guid>
		<description><![CDATA[Have you ever wondered what it would be like to travel the world and be able to communicate with anyone, anytime? Well, you can. No, I’m not suggesting you learn every language on the planet, nor am I implying that you should take a crash course in all 21 official languages of South Africa before [...]]]></description>
			<content:encoded><![CDATA[<p>Have you ever wondered what it would be like to travel the world and be able to communicate with anyone, anytime? Well, you can. No, I’m not suggesting you learn every language on the planet, nor am I implying that you should take a crash course in all 21 official languages of South Africa before venturing on your safari &#8211; unless you have a photographic memory, but I digress.</p>
<p>The reality is that communication comes in many forms and language is only one small part of that equation. In fact, all cultures communicate nonverbally to one degree or another. I’m sure all of us have been flashed a variety of gestures in foreign countries when we do something wrong, or have been smiled at for doing something right. These are forms of communication and they are quite universal.</p>
<p>When I was in rural China quite a few years ago I met a very elderly woman, from a generation of foot binding and no modern conveniences, and we had been invited into her house as our driver knew her well. It was as if we had stepped right out of a page of National Geographic and I was fascinated by how she lived. More than anything, I wanted to take a photograph of her, but had to think of a way to ask. To not ask could be very offensive. Now, of course I didn’t ask her in English, nor did I attempt it in my very basic knowledge <img src="http://pawlconsulting.com/blog/wp-content/uploads/2007/10/hong-kong-3-ladies-150x150.jpg" alt="hong-kong-3-ladies" title="hong-kong-3-ladies" width="150" height="150" class="alignleft size-thumbnail wp-image-123" />of Mandarin! I also took a moment to realize that this woman may never have seen a camera before, much less understand what a photograph was. So I thought about what I could do to communicate with her my desire to capture her on film (yes, it was still in the days of film). Luckily, it was a small Polaroid, so I took a photo of my traveling companion and showed it to the woman as it developed. The frail lady must have shoved the photo in my hand and grabbed it back at least a half a dozen times. I wasn’t sure if she was frightened of it or intrigued. Well, it turned out to be the latter because then I pointed to the camera and to her, and to my great surprise, I saw one of the biggest smiles I have ever seen! I decided to take two photographs so I could give her one as a gift, and as we were driving away she never stopped staring at it. She was even grabbing passersby to show them her magic image.</p>
<p>A gesture, the lift of a brow, a smile. Anyway you look at it, the door to the world opens up when you make contact with another human being and take a chance at communicating any way you can.</p>
<p><em>Reprinted from my blog at a national travel magazine</em></p>
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